Contact m19 - AI-Powered PPC Automation Software

Q: What are the cancellation conditions?

You can cancel your subscription with 1 day notice for monthly plans or 30 days notice for annual plans. Contact support@m19.com for cancellation requests.

Q: Can I request a higher tier plan?

Yes, you can request a higher tier plan by contacting us.

Q: Will m19 manage my existing campaigns?

m19 will create and manage new campaigns for your account.

Q: How long does it take for the AI to optimize my account?

It takes approximately 4 weeks for the AI to optimize your account. Contact our customer success team for more details.

F.A.Q

Questions & Answers

Can't find what you're looking for? Reach out and we'll walk you through it.

What can m19 help me achieve?

m19 will help you grow your marketshare, save time on PPC campaigns, grow margin and increase product visibility on Amazon. Based on your goals, m19 will recommend you different solutions.

What are the cancellation conditions?

You need to send us a request. Be aware that your request should be submitted:
• At least 1 day before the renewal date for a monthly subscription.
• At least 30 days before the renewal date for a yearly subscription.

In the absence of termination in accordance with these terms, the subscription will be tacitly extended for a period equivalent to the duration of the initial subscription. If You changed your mind, to reactivate your subscription, just email support@m19.com.

Can I request a higher tier plan?

Yes, for enterprises, agencies and white label SelfService, we have different pricing models. Do not hesitate to contact us to get more details.

How long does it take to activate m19 on my account?

From the m19 registration to having m19 campaigns running in the advertising console, it takes few hours. The full onboarding process is a bit longer than this, but we do the necessary integrations on our end.

Will m19 manage my existing campaigns?

No, m19 will create new campaigns but will use all the data from existing and past campaigns.

How long does it take for the AI to optimize my account?

This depends on the size and the spending to be managed, you should expect 4 weeks on average. The algorithm learns from your historical campaigns. An ideal scenario is when you created one campaign per product or a single campaign with one Ad Group per product. The m19 AI will learn faster with ASINs driving a significant number of conversions.

Basically, the more conversion, the faster the learning process.

More questions? Reach out to our customer success team.

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Our Team is Happy To Help!

Help Center

Chatbot

Emails & Support

They love a good challenge!

Request a demo nowWe will get back to you soon

Questions & Answers

Subscribe To Our Newsletter

Request a demo now
We will get back to you soon